Shipping & Returns

SHIPPING

All products are shipped by Australia Post for both Australian and International deliveries.

Australia

As a special from Fairy Dance we are offering a flat rate of $9.50 to anywhere in Australia with no minimum purchase. Your parcel will be sent via Australia post express post in a next redeliver satchel excluding the wings. All orders over $110 will be sent free of charge within Australia.

International

We deliver to several countries all around the globe. The average order is less than 2kg.

Country Up to 2kg Extra 500g or part thereof
New Zealand $21.15 $4.20
Cook Islands
Fiji
French Polynesia
New Caledonia
Papua New Guinea
Samoa
Tonga
Vanuatu
$25.30 $5.45
United States
Canada
$26.50 $7.85
United Kingdom
France
Germany
Ireland
Saudi Arabia
South Africa
United Arab Emirates
$29.70 $10.45

International orders are sent by Australia Post International Express and are delivered within 7 days for New Zealand and South Pacific Islands and within 10 business days for all other international destinations.  Please note that the wings are not included as they will take a longer period of time to be delivered.

RETURNS

If an item is damaged or there is a problem with the manufacturing of the item, a refund will be provided.

To initiate a return for refund please contact us and include the item name and reason for return and we will respond immediately.

Returns must be received by us within 14 days from date of purchase for Australian customers and 21 days for International customers. All refunds for orders are credited back to the original credit card, bank account or PayPal account from which the order was purchased.

 

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